Team Norms

Shared expectations of how to behave and regulate the interaction between teams.

Interaction Modes

Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization's communication structure.

— Melvin E. Conway

The three primary interaction modes are key concepts from Team Topologies.

• Collaboration: working together for a defined period of time to discover new things (APIs, practices, technologies, etc).

• X-as-a-Service: one team provides, and one team consumes something "as a Service."

• Facilitation: one team helps and mentors another team.